In 2009, Wyoming Medical Center created its “culture of safety,” implementing hospital-wide initiatives to eliminate medical errors and improve patient care. We have consistently scored the highest among Wyoming hospitals on The Leapfrog Group’s Hospital Safety Score and earned many other awards for safety and quality.

If, at any time, you or a loved one has questions or comments about the safety of your care, call our Quality and Safety hotline at (307) 577-4900.

CONDITION H

Condition H(elp) is a family-initiated rapid response emergency line. If a patient or family member feels a patient’s condition is worsening, call a Condition H by dialing ext. 4444 from any hospital phone. A rapid response team will immediately be dispatched to your room.

STOP!

Every employee, patient and visitor is encouraged to stop a process or procedure they feel is unsafe. Say “Stop!” and the care team will consider if the process is safe to continue or resolve the issue to the team’s satisfaction.

MEDICATION SAFETY

We will ask for a complete list of your medications upon admission. Include both prescription and over-the-counter medications and note dosages and when you take the meds each day.

We use bar-coded medication administration and automated dispensing on all floors. You will be asked to provide two identifiers (name and birthday for example) many times in order to ensure proper medication is administered.

Red zones have been established around each medication administration area to prevent distractions. Please do not interrupt nurses who are in these red zone areas.

SECURE FLOORS

Our Intensive Care and Mother/Baby units are secured floors. Visitors will use the phone outside the unit to gain access after they have been verified by phone staff.

All authorized staff members of Mother/Baby wear photo identification. Parents should never relinquish their babies to anyone not wearing the special staff badge. No one but a baby’s mother and special designee is allowed to pick up a baby from the nursery, and babies cannot be transported to and from a mother’s room without a hospital-provided bassinet.

Suggestions, complaints or recognitions? Please contact Patient Relations at (307) 577-2273 or email.